Frequently Asked Questions
Everything you need to know about your hair care journey.
Are your hair products sulfate and paraben-free?
Yes, we prioritize hair health. Most of our formulas are free from harsh sulfates and parabens to ensure your color stays vibrant and your scalp remains healthy.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary depending on the destination and customs processing.
Can I return a product if I am not satisfied?
We offer a 30-day return policy for unused and unopened products. If you have any issues with your order, please contact our support team to initiate a return or exchange.
Do you test your products on animals?
Absolutely not. We are a cruelty-free brand and do not conduct or commission animal testing on any of our ingredients or finished products.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.